Tom Igoe’s workshop plan

Introduction

Ingrid and I are working on the brief “Interactions of transactions”.
The main brief about this field is: What kinds of interfaces would be ideal for transactions and how might they be implemented on the mobile phone using RFID technology? How might we add valuable new interactions, services or information into the transaction process that makes it more useful than simple payments?

We started our journey into this field going around in the city and analyzing transactions that are in our daily life. We would like to end up with some projects that are critic toward the existing scenario.
At the moment we are thinking to a global system, either connected to the parking-entrance to Oslo or to the transportation system in the city.
At the same time we believe it is important to introduce these new technologies to people, creating specific services to make them trustful and understandable.

Our problem definition is: how can we make transactions less frustrating and more trustful and understandable?

We ran two workshops and as a next step we would like to map people’ experiences connected to transactions, how people relate to transactions.

The Workshop

During the Tom Igoe’s workshop we would like to construct a device that provokes emotions. We want to look into forms, sounds and languages (tones), related to the different type of emotions through interfaces, to modulate emotions from a platform.

The first step is to decide which emotions to take into consideration.

The idea is to create a cube, probably a white plastic one, that if placed on a reader communicates with the screens and generates different kinds of interfaces, like a happy interface, or an annoying one or a super quick one, for example.
It will be very valuable to see people’ reactions to what appears on the screen. We would like them to give us a feedback about the feelings they got experiencing the device.

This will make us understand what people trust and what is frustrating. In this way we can angle our project, to generate good solutions involving RFID technology and new services and values in the future transactions.